Shipping policy
SHIPPING POLICY
At ILM BOOK CORNER, we aim to deliver your Quran-related books, Islamic literature, and educational resources safely and conveniently.
Order Processing
Once you place an order, we may contact you using the phone number provided to confirm your order and delivery details. Please provide an active phone number and a complete, accurate delivery address.
Orders are processed as soon as reasonably possible. Processing times may vary depending on product availability and order confirmation.
Delivery Areas
We deliver within Pakistan, subject to courier service availability at your location.
Delivery Time
Delivery times may vary depending on your city, location, courier operations, weather conditions, and other circumstances beyond our control. If there is a delay, we appreciate your patience.
Shipping Charges
We offer free home delivery on eligible orders. If any delivery charges apply to your order, we will communicate them before confirming the order.
Cash on Delivery (COD)
We offer Cash on Delivery, allowing you to pay when your order arrives. Please ensure that someone is available to receive the parcel and make the payment.
Incorrect Address or Unsuccessful Delivery
Customers are responsible for providing accurate contact and delivery information. An incomplete address, an unreachable phone number, or the unavailability of the recipient may delay delivery or result in an unsuccessful delivery attempt.
Damaged or Incorrect Orders
If your parcel arrives damaged or contains an incorrect product, please contact us within 48 hours of delivery. Share your order details and clear photographs or videos so we can review the issue